The purpose of this Privacy Statement is to make you aware of how and why we may collect and store your personal information as a result of your interactions with our website, for instance by communicating or registering with us, requesting services or making an employment application
This privacy statement applies to all the services, applications, products and websites offered by EJC Group Ltd (EJ Care), “We”, “Us” and “Our”), its subsidiaries and affiliated companies.
Personal information
We respect the privacy of visitors to our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.
By providing any personal information for the purposes of communicating with us, registering for our services or making an employment application, you are consenting to EJ Care storing that information. We will only use your information to facilitate your requests, respond to your enquiries and applications, and manage our relationship with you.
Information we collect
Via this website, by email, mail, text or telephone, or in person, you may voluntarily supply us with personal information. Generally, this information is collected when you:
We may collect, process, use and store either electronically or in paper form a range of personal information. The information we ask for is clearly indicated on our online forms and provided, voluntarily, by you when you use these forms.
Use of personal information
We are required by law to state on what grounds we are permitted to use your information.
How we use your personal information & our legal basis for processing
To respond, by email, mail, telephone or text to a specific enquiry for information about EJ Care or our services.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time.
To keep you updated with information about our services, services vacancies or employment opportunities.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time.
To create a registration profile for you in relation to employment opportunities.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time. You can access, review, update or delete the information we hold about you at any time.
To process and respond to an employment application.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time.
To process a referral.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time.
To respond by email, mail, telephone or text to any feedback you choose to provide us with.
Your consent – we only use your personal information for this purpose if you have given your express consent for us to do so. You can withdraw your consent at any time.
To maintain a record of correspondence, including your feedback.
Your consent and our legal obligation to maintain an accurate record of any complaints or concerns brought to our attention. You can withdraw your consent at any time.
To provide you with a better experience of our website.
Our legitimate interests – we use your personal information to help us deliver an optimised website experience for you and other website visitors.
Information sources
Our information sources are:
Storing personal information
We only store and process personal data on secure servers located in the United Kingdom. We restrict access to your personal data to a small number of people employed in our organisation and ensure that they are managed according to strict policies and procedures. We will not transfer your personal information outside the United Kingdom.
We will not sell or rent your information to any third party.
We will not share your information with any third party without your express consent, with the exception of: if you apply for a job with us and we proceed with your application, information will be provided to external organisations to carry out DBS checks and apply for references or other checks; if you provide us with feedback, we may need to provide information to external organisations under our legal reporting obligations, such as if you report concerns.
We reserve the right to disclose personal data to the appropriate regulatory or legal authorities if required to do so.
We will store your information for no longer than two years.
Cookies
This website uses cookies to improve your experience. Our cookies do not collect personal information. To find out more about our use of cookies, visit our Cookie Policy.
Third party websites
This website includes links to third party websites that we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to any third party websites and we are not responsible for third party websites.
Your rights
You have the right to request:
You also have the right to make a complaint to the Information Commissioner’s Office if you’re not happy with how we’ve managed your personal information. For further information visit https://ico.org.uk/make-a-complaint
Contacting us
If you wish to exercise any of these rights or if you have any queries about how we use your personal information, please send an email to: Our Administrator – office@ejcare.co.uk.
Data Protection Officer
The Data Protection Officer for EJ Care, is our Administrator, you can email them here: office@ejcare.co.uk.
Changes to this policy
We review this policy on a regular basis to ensure that it accurately reflects our use of your personal information, and is compliant with all applicable data protection laws.
We reserve the right, at our discretion, to revise this privacy policy at any time. If we make changes to this policy, we will keep you informed by placing prominent notices on our web pages and updating the existing policy wording on this website.
This policy was last updated in August 2023.